The confidentiality and privacy of our clients’ personal information is something that we at The Estimative Citadel take very seriously. Our website and business operations generate information that is provided to us. This Privacy Policy describes how we gather, use, disclose, and protect that information.
We may collect personal information from clients and website visitors in various ways, including:
- Contact Information: such as name, phone number, email address, and business information sent to us when contacting us or submitting an inquiry via our website.
- Project Details: Information shared with us for estimating purposes about construction projects, such as plans, specifications, and other pertinent documents.
- Payment Information: Provided for transaction processing are payment details, such as credit card numbers, PayPal accounts, and other payment options.
- Communication Records: Records of emails, messages, and phone conversations that you have with us of correspondence and communications.
How We Use Your Information:
We may use the information collected for the following purposes:
- Providing Services: To deliver our cost estimation services, respond to inquiries, and fulfill client requests.
- Communication: To communicate with clients regarding their projects, provide updates, and address inquiries and concerns.
- Payment Processing: To process payments for our services, verify transactions, and prevent fraud.
- Improvement of Services: To analyze client feedback, evaluate the effectiveness of our services, and enhance the user experience.
Information Sharing and Disclosure:
None of the above applies to the sale, exchange, or rental of personal data. But, if you or another reliable business partner helps us with running our business, serving clients, or maintaining our website, we might share information with them. The confidentiality and security of the information shared with these parties are required by contract.
Data Security:
To guard against unauthorized access, alteration, disclosure, or destruction of personal information under our control, we put in place appropriate security measures. We cannot, however, guarantee complete security because there is no way to transmit data over the internet or store it electronically that is 100% safe.
Your Rights and Choices:
Customers have the right to see, amend, or remove any personal data that we may have on file. To exercise any of these rights or to ask any questions about our privacy policy, please use the contact details listed below to get in touch with us.
Changes to This Privacy Policy:
This Privacy Policy may be updated or revised at any time by us. Any modifications will take effect as soon as they are posted on our website. Customers are urged to periodically check this Privacy Policy for any changes or updates.
Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us.